Understanding Plan Limits
Learn what's included with each plan, product limits, features by tier, and how to upgrade or downgrade
Choosing the right plan is important for your business. This guide breaks down exactly what you get with each tier, so you can make an informed decision.
Plan Comparison Overview
| Feature | Base | Pro | Enterprise |
|---|---|---|---|
| Monthly Cost | $15/month | $49/month | Custom |
| Published Products | 50 | 350 | 1000 |
| Coffee Selection | Basic | Premium | Custom |
| Fulfillment Speed | 4-5 days | 2 days | Custom |
| Hosted Store | No | Yes | Yes |
| API Access | Yes | Yes | Yes |
| Sample Orders | Yes | Yes | Yes |
| Professional Services | Yes | Yes | Yes |
Product Limits Explained
What Counts as a Product?
A "product" in Roastify is:
- A unique combination of coffee type + packaging design
- Published and visible in your catalog
- Available for wholesale ordering or sales channel sync
Understanding the Limits
Trial
20 published products
Full access for 7 days to test all features
Base Plan
50 published products
Great for growing businesses
Pro Plan
350 published products
For established brands with large catalogs
Enterprise
1000+ products
Custom limits for high-volume partners
What Happens at the Limit?
When you reach your product limit:
- You'll see a warning banner on the Products page
- You won't be able to create new published products
- Upgrade to a higher plan to publish more products
Coffee Selection by Plan
Available to Everyone
These coffees are available on all paid plans:
- House Blend Medium Roast
- Signature Dark Roast
- Light Roast Blend
- Decaf Coffee - Decaffeinated options for customers
- Various single-origin options (rotation)
Pro-Only Coffees
Pro members get access to premium options:
- Premium Single Origins - Exclusive beans from top-growing regions
- Coffee Pods - Keurig-compatible single-serve options
- Instant Coffee - Premium instant coffee products
- Matcha - Organic, ceremonial grade matcha powder
- Mushroom Coffee - Functional mushroom coffee
Pro-exclusive coffees are marked with a crown or "Pro Only" badge in the catalog.
Fulfillment Speed
| Plan | Fulfillment Time | Details |
|---|---|---|
| Trial | 5-7 business days | Standard processing and shipping |
| Base Plan | 4-5 business days | Slightly faster than free/trial |
| Pro Plan | 2 business days | Fast fulfillment with priority processing |
| Enterprise | Custom | Tailored fulfillment timelines |
Faster fulfillment means happier customers and better reviews!
Sales Channel Limits
Hosted Store
| Plan | Feature |
|---|---|
| Trial | Preview only |
| Base | Not available |
| Pro, Enterprise | Full access, unlimited products |
When to Upgrade
Signs You Need Pro Plan
- More Than 50 Products - You have or want more than 50 products
- Fast Fulfillment - 2-day shipping is important for your business
- Want Hosted Store - You want your own branded online store
- Premium Coffees - Access to Pro-exclusive coffee catalog
Upgrading Your Plan
Go to Settings > Plans
Review the plan options
Click Upgrade on your desired plan
Enter payment information if needed
Confirm the upgrade
When you upgrade:
- You're charged immediately for the prorated difference
- Your new features are available instantly
- Your billing date stays the same
Downgrading Your Plan
Before downgrading from Pro to Base:
- Ensure you have 50 or fewer published products
- You'll lose access to Pro-exclusive coffees
- Hosted store becomes unavailable
- Extra Shopify store connections will be disabled
Go to Settings > Plans
Review downgrade implications
Click Downgrade to Base
Confirm the downgrade
Downgrades take effect at the end of your current billing cycle.
Billing and Cancellation
What You're Charged For
| Item | When Charged |
|---|---|
| Plan Fee | Monthly or annually |
| Wholesale Orders | At order placement |
| Sample Orders | At order placement |
| Fulfillment Fees | When orders ship |
| Professional Services | At checkout |
Cancellation Effects
If you cancel your paid plan:
| Timeline | Effect |
|---|---|
| Immediately | Confirmation email sent |
| End of billing period | Plan downgrades to Free Trial |
| After downgrade | Lose paid features, keep products |
Your products and data are saved for 90 days after cancellation. After that, they may be deleted.
FAQ
Next Steps
View Current Plan
Check your current plan status. Go to Plans →
Upgrade Now
Ready to unlock more features? Upgrade →
Understand Billing
Learn about billing and payments. Billing →